I am unable to create an account with my passport or identity card

Account, login and personal details

You can find information and step-by-step instructions on making an account on this page.

If you are still unable to create an account with your passport or identity card, Studielink can help you. Complete the form below and we will help you as soon as possible.

Please note: Never send a copy of your passport or identity card. Studielink cannot use this and will delete it immediately.

Select your institution *

Upload your files here (Max.4mb)

* You must complete this field so we are able to retrieve your Studielink account

Once we have received your contact form, we will send you a confirmation by email. We will then handle your question/complaint and respond to you by email as soon as possible.